Awarded to organizations who have a complete grasp of experience optimization and push the limits of personalization to create real value for their customers and their businesses.
Paneco is a mid-size reseller of fine alcoholic beverages in Israel, with one offline store and most sales taking place online. The Paneco team has gone beyond standard implementations, developing custom recommendation and navigation experiences to surface the most relevant products for shoppers in real-time. Never shy about trying new things, Paneco has made it a point to experiment with different templates, use cases and recommendation strategies (including advanced deep learning models) to bring its customer experience to the next level. This open-mindedness paired with a hands-on approach to diving into the code and efficient orchestration across stakeholders has made an agile team, with 15% more purchases per user generated from the experiences they’ve run in 2022 alone.
