RFP Template for Personalization and Experience Optimization
RFP writing can be a daunting and involved process. This is why we decided to provide you with a free RFP Template for Personalization and Experience Optimization platforms to help you select the vendor best suited to execute on your digital customer experience vision.
An RFP (request for proposal) is a call for additional or extra resources in an organizational setting. It typically provides a comprehensive set of questions for your vendor to complete that will enable your team to assess and compare your top vendors. An RFP is an official document and the reasons for the request have to be cited in as much detail as possible.
An RFP provides your organization with the opportunity to express its needs and find the firm best suited to execute them.
RFP writing can be a daunting and involved process. This is why we decided to provide you with a free RFP Template for Personalization and Experience Optimization platforms that can be used to select a final set of vendors that you will invite into your offices for an in-person or virtual interview and demonstration(s).
We have two RFP templates that you can choose from, depending on your industry.
Our B2B and B2C RFP Template been designed for B2B and B2C companies in Retail, Grocery, and Financial Services to select a Personalization and Experience Optimization vendor that will enable their cross-functional teams to deliver more relevant digital interactions for their customers on any channel or device, whether in a commerce or non-commerce environment.
Our Restaurants RFP template has been designed for restaurants to select a Personalization and Experience Optimization vendor that will enable their cross-functional teams to deliver more relevant, contextual, and timely digital experiences for 100% of their customers (both known and unknown) on every channel, from the drive-thru to the mobile app.
Both templates are intended to provide a base set of questions to ask enterprise-class vendors as part of your company’s selection process. As you use these templates, please do add your own set of questions and/or modify the existing questions to ensure that your company and project-specific needs are addressed.
- Vendor & RFP Information
- Basic information about each vendor
- An opportunity for your vendor to share their company’s background, core competencies, and competitive differentiators
- Details regarding the program
- General Requirements with filterability by channel – Restaurants only
- Pricing
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